A leading manufacturer serving the commercial and general aviation markets built its reputation on technical innovation, high production standards, and excellent customer service. Ongoing investment in innovative engineering and operational excellence enables the organization to deliver long equipment life, lower emissions, and reduced fuel and maintenance costs for aviation clients nationwide.
Issue
The company sought a more dependable IT partner after ongoing support issues with its previous Sage 100 provider. Aging infrastructure, backup failures, connectivity issues, and limited internal resources strained operations. These challenges increased downtime risks and hindered system upgrades and long-term growth planning. As cloud technology emerged as a viable option, leadership recognized the need for a strategic plan to modernize operations, enhance reliability, and establish a stable foundation for future growth.
Solution
CBIZ expanded support beyond basic infrastructure management to implement a comprehensive modernization strategy. Our team improved daily operations by resolving backup failures, stabilizing server performance, and upgrading legacy hardware.
To enhance performance and reliability, CBIZ upgraded the client’s network stack across facilities and supported transitions to new internet service providers (ISPs). We also enhanced data backup reliability and established a solid foundation for future initiatives.
We then created and executed a cloud migration plan, transitioning Sage 100 to Microsoft Azure to improve scalability, accessibility, and upgradeability. Our team continues to offer complete Sage 100 support, from maintenance to optimization.
CBIZ enhanced security with antivirus protection, email security tools, and ongoing endpoint network monitoring. The company’s consultative approach offers dedicated virtual chief information officer (vCIO) services. CBIZ provides ongoing strategic guidance, aligning technology initiatives with business objectives and identifying opportunities for continued improvement.
Outcome
With reliable, scalable infrastructure in place, the client has transitioned from reactive IT management to a proactive, growth-focused approach. The company now benefits from:
- Smoother Sage upgrades in the cloud, allowing faster updates with less disruption. This has allowed them to smoothly integrate additional manufacturing modules.
- Enhanced network infrastructure, including fiber connectivity for high-demand areas.
- Greater stability and reliability through modern systems, dependable backups, and cloud-based access to critical applications.
- Enhanced security with improved front-end protections and heightened employee awareness.
- Minimized downtime through proactive monitoring and quicker problem resolution.
By modernizing its technology environment, the organization enhanced operational efficiency, improved reliability, and set itself up for long-term success in a competitive market.
| Company Information | |
|---|---|
| Industry | Aviation |
| Entity Type | Manufacturer |
| Ownership Structure | Private |
| Geographic Footprint | Coatesville, Pennsylvania |
The CBIZ Advantage
Every organization deserves technology that performs as hard as it does. CBIZ provides that advantage. For more than fifty years, we have helped small and midsize organizations upgrade systems, enhance security, and simplify operations through managed cloud, ERP, IT, and cybersecurity solutions.
CBIZ’s comprehensive approach ensures each client receives a personalized strategy, not a cookie-cutter solution, backed by 24/7 access to skilled technicians and advisors. With CBIZ, leaders build a stable, scalable, and secure foundation that supports daily operations and drives future growth.
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“CBIZ” is the brand name under which CBIZ CPAs P.C. and CBIZ, Inc. and its subsidiaries, including CBIZ Advisors, LLC, provide professional services. CBIZ CPAs P.C. and CBIZ, Inc. (and its subsidiaries) practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. CBIZ CPAs P.C. is a licensed independent CPA firm that provides attest services to its clients. CBIZ, Inc. and its subsidiary entities provide tax, advisory, and consulting services to their clients. CBIZ, Inc. and its subsidiary entities are not licensed CPA firms and, therefore, cannot provide attest services.
