Issue
A mid-sized manufacturing and industrial services company sought to centralize its IT operations across multiple locations. Streamlining IT management was essential for freeing up time dedicated to core business activities while ensuring efficiency and security.
The company’s IT needs include licensing management, cybersecurity, server management, and responsive IT support. Recognizing the cloud’s important role in modernizing operations, leadership focused on migrating to a cloud-based environment.
Additionally, the team needed to balance daily operational demands with ongoing IT requirements and required a partner with technical expertise and resources to fully support their technology needs and improve efficiency.
Solution
Partnering with CBIZ established a seamless, secure, and efficient IT environment, allowing the company to concentrate on its core responsibilities and provide consistent service. Key improvements included:
- Cloud Hosting: CBIZ provides cloud hosting services for all servers, addressing concerns about data loss and server management while improving accessibility and collaboration. The company’s ERP system was migrated to the cloud for enhanced accessibility, flexibility, and security.
- High-Quality Support: CBIZ delivered personalized support, ensuring IT needs were handled efficiently and promptly, regardless of issue complexity.
- Simplified Licensing Management: CBIZ managed software licensing, reducing administrative burdens and allowing leadership to review and approve periodically.
- Efficient New Hire Onboarding: CBIZ streamlined onboarding with an online system for creating cloud accounts and email configurations, reducing administrative effort and ensuring consistency.
- Improved Security: Implementing spam filtering, multi-factor authentication, robust data backup, and recovery processes enhanced overall security. CBIZ also provided consulting on CMMC and NIST compliance frameworks to support regulatory adherence.
Outcome
Leveraging CBIZ’s managed IT services, the company relieved itself of IT burdens, allowing leadership to focus on core operations and sustain industry performance. Cloud migration established a secure, accessible, and reliable environment, while personalized support built confidence in IT processes.
“Working with CBIZ has been an exceptional experience. Their team feels like an extension of our own. Their support is top-notch, making sure our IT needs are always met. We’re grateful to have them as our trusted partner”
– IT/Maintenance Manager
| Company Information | |
|---|---|
| Industry | Manufacturing |
| Ownership Structure | Private |
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