Private University Enhances Participant Outcomes & Reduces Plan Costs with Customized Managed Account | CBIZ
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  • Case Study
October 30, 2025

Private University Enhances Participant Outcomes & Reduces Plan Costs with Customized Managed Account

Table of Contents

Issue

A private university with more than 600 plan participants and approximately $90 million in retirement plan assets sought to improve participant engagement and retirement readiness outcomes. Leadership also wanted to explore ways to reduce overall plan expenses and offer more personalized investment solutions, including lifetime income options to better support participants as they transition into retirement.

Solution

The university engaged CBIZ to implement a customized managed account solution through RetirePlus Pro®, offered in partnership with the plan’s existing recordkeeper, TIAA. As a 3(38) fiduciary, CBIZ assumed responsibility for managing the plan’s default investment option, developing three risk-based glidepaths aligned with participant time horizons and risk tolerance. The solution provided greater investment flexibility through an open-architecture approach.

Outcome

  • Identified opportunities to reduce the expense ratio for the plan’s default investment option compared to prior offerings.
  • Improved participant engagement and encouraged more appropriate asset allocation based on individual risk tolerance and retirement timelines.
  • Enhanced fiduciary oversight by shifting investment responsibility for the default option to CBIZ as a 3(38) investment manager.
  • Strengthened retirement readiness by offering professional investment management, risk-based customization, and lifetime income options.
  • Delivered a streamlined implementation experience through close coordination with the plan’s recordkeeper and participant education initiatives

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Company Information
Industry Higher Education
Geographic Footprint National
Number of Participants 600+
Retirement Plan Size $90 Million

Investment advisory services provided through CBIZ Investment Advisory Services, LLC, a registered investment adviser and a wholly owned subsidiary of CBIZ, Inc.

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