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  • Case Study
January 30, 2026

Driver Behavior Model Improves Fleet & Delivery Safety for Beverage Distributor

Table of Contents

Issue

A regional beverage distributor with a rapidly expanding delivery fleet was experiencing a high frequency of preventable, driver-related claims. These incidents were driving up auto insurance premiums, increasing total cost of risk, and triggering heightened scrutiny from the Department of Transportation (DOT).

Solution

CBIZ partnered with the distributor to shift fleet safety from reactive claims management to proactive, data-driven risk prevention. Our team:

  • Created a driver behavior model that identified underlying risk drivers vs. claims correlation.
  • Worked with the insured to implement driver coaching sessions.
  • Recommended the insured invest in enhancing their current GPS-based telematics.
  • Partnered with the distributor’s leadership to implement accountability and performance-based incentives for drivers.

Leadership reviewed monthly dashboard reports showing telematics, driver safety scores, and claims activity. This enhanced visibility, paired with rewards for improvement, increased driver accountability and safety.

Outcome

Within 18 months, the beverage distributor’s accident rate dropped significantly, and the insurance carrier reclassified the insured from high risk to moderate risk. The company avoided a potential 20% premium increase, turning fleet safety into a competitive advantage. Results included:

  • 40% reduction in preventable loss frequency over 18 months.
  • 26% improvement in driver safety scores.
  • $200K in avoided premium expenditures over two years.
  • Preferred classification rating achieved in the latest renewal.
Company Information
Industry Food & Beverage
Geographic Footprint Mid-Atlantic Region
Number of Employees 260

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