Issue
After expanding to over 60 locations spanning 11 states, a senior living provider encountered significant operational challenges. Its rapid growth made maintaining accurate payroll processing and analyzing employee management data increasingly complex. The provider needed a comprehensive payroll and HR solution capable of addressing their immediate needs while supporting their long-term goals.
Solution
- Already leveraging CBIZ for financial services, the provider chose our Centrally HR platform to transform their HR, payroll, and timekeeping systems.
- CBIZ provided the organization with a dedicated implementation team and comprehensive training sessions to ensure a smooth system transition.
- Centrally HR’s employee self-service tools provide the organization’s workforce with unprecedented access and control over their personal data, as well as the ability to track their time via mobile app.
Outcome
Partnering with CBIZ and adopting Centrally HR enabled the senior living provider to focus on its mission, make proactive decisions, and prepare for future growth.
Key outcomes included:
- Data transparency empowered the provider’s leadership to make informed decisions regarding pay, hiring, and budgeting.
- Employee self-service capabilities allowed for instant record updates, reducing the provider’s administrative burden and improving overall data accuracy.
- Implementing a fully integrated system freed leadership from time consuming administrative tasks to focus on strategic priorities.
“If I have a question, I don’t have to put in a ticket. I go to folks that I have built a relationship with, whose success is tied to our success. It truly feels like a partnership.”
VP of People
| Company Information | |
|---|---|
| Ownership Structure | Private |
| Geographic Footprint | Midwest & East Coast U.S. |
| Number of Employees | 2,500+ |
| Annual Revenue | $64.9M |
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