Issue
A mid-size bank struggled with its existing HR software, ADP Workforce Now, due to poor user experience and insufficient training. Staff encountered inconsistent support and underutilized key functionalities like payroll and benefits administration, leading to inefficiencies and hindering the bank’s growth and adaptability.
Solution
The bank transitioned to Centrally HR, CBIZ’s integrated human resources information system (HRIS) tailored to their requirements. Key features included:
- All-in-One Platform: Centrally HR unified payroll, time tracking, human resources, and benefits administration into a single, intuitive platform, making it
easier for employees to manage their tasks. - Dedicated Support Model: CBIZ provided consistent, knowledgeable support from a dedicated team familiar with their operations and goals.
- Advanced Capabilities: Enhanced applicant tracking, automated EEOC document population, and payroll tax deductions significantly improved functionality and efficiency.
Outcome
The move to Centrally HR delivered considerable improvements:
- Operational Efficiency: Employees gained a simpler way to clock in, request time off, and handle other HR tasks. Customized solutions addressed their unique accrual policy needs, reducing staff frustrations.
- Employee Satisfaction: The user-friendly interface and reliable support significantly improved employee satisfaction.
- Scalability: The centralized platform enabled seamless operations and efficient scaling of the bank’s workforce and HR functions.
| Company Information | |
|---|---|
| Industry | Financial Services |
| Ownership Structure | Private |
| Geographic Footprint | Southeast U.S. |
| Number of Employees | 80+ |
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