Issue
The leadership team was brand new when they replaced the incumbent broker with CBIZ. They wanted to make material changes to their medical benefit offering to reduce overhead from a competitive standpoint, transition to a calendar-year renewal, and completely dynamically overhaul communications. Other key challenges included:
- A multistate and multigenerational workforce operating in various time zone
- The employee population had minimal historical benefit education and exposure.
- The client could only offer limited support from a one-person HR team during our initial engagement period.
Solution
CBIZ saved the contractor $200K in premium costs while improving employee engagement, satisfaction, and benefits utilization.
Outcome
- CBIZ partnered with Touchcare to create a white-glove employee advocacy and education channel, which enhanced education and diverted workload from the HR team.
- The CBIZ Government Contracting Practice was available to answer compliance questions specific to the funding options presented to them during our market check.
- CBIZ employed a multichannel communication strategy to support recruitment and onboarding efforts, which saved HR time.
“CBIZ’s expert guidance, consulting, and resources focused on financial stewardship, administrative support, and employee experience have been critical to our organization’s success.”
| Company Information | |
|---|---|
| Industry | Government Contractor |
| Geographic Footprint | National |
| Number of Employees | 150+ |
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