Issue
A pediatric healthcare practice managed HR functions across multiple platforms, with separate systems for benefits enrollment, payroll, and timekeeping. The disconnected setup created administrative inefficiencies and required employees and administrators to work across multiple technologies to complete routine workforce management tasks.
The organization wanted to simplify operations with one integrated platform. Leadership was also interested in enhancing its retirement plan experience through stronger integration capabilities than its existing providers offered.
Solution
CBIZ used Centrally HR to bring payroll, timekeeping, benefits administration, and retirement plan integration into one connected human capital management platform.
Our team worked closely with the client throughout the process, providing hands-on guidance, timely communication, and consultative support. By helping stakeholders navigate key decisions and quickly addressing questions as they arose, the team ensured the organization felt confident and supported from implementation through go-live.
The solution included:
- One centralized platform for payroll, timekeeping, and benefits administration
- Integrated retirement plan capabilities
- Clearer workforce data management and visibility
- Dedicated implementation guidance and ongoing service support
Outcome
By replacing multiple HR systems with a single integrated solution, the practice streamlined workforce management processes and created a more efficient experience for administrators and employees.
Beyond the technology improvements, the organization cited the quality of the implementation experience as a key differentiator. Consistent communication, responsiveness, and expert guidance helped transform what could have been a complex transition into a smooth and manageable process.
Client Testimonial
“Their organization and responsiveness throughout the entire process were truly outstanding. They were quick to respond to emails, consistently took the time to answer all questions, and always did so with patience and clarity. Transitions like this can feel overwhelming, and we were understandably a bit nervous going into it. However, they made the process feel manageable and seamless. Their guidance, support, and expertise made a significant difference and helped ensure a smooth transition for our team.”
-Office Manager
| Company Information | |
|---|---|
| Industry | Healthcare |
| Number of Employees | 20-49 |
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