Issue
A growing landscaping business struggled with inefficiencies caused by a fragmented administrative setup. Core functions like HR, payroll, workers’ compensation, and insurance were managed through a professional employer organization (PEO) arrangement and separate external providers. This setup created several challenges, including elevated costs tied to payroll fluctuations during seasonal and bonus periods.
Manual processes, such as live check distribution and limited direct deposit adoption, added administrative burden and increased risk. The business also faced limited flexibility to adapt processes or scale services as workforce needs evolved. Additionally, dissatisfaction with service responsiveness and the absence of centralized systems for managing employee data, compliance, and reporting further hindered operations.
Solution
CBIZ implemented a cross-functional approach, leveraging multiple services to address the client’s challenges:
- Delivered tailored group health benefits solutions to meet workforce needs.
- Provided cost-effective workers’ compensation solutions, improving claims management and reducing administrative burden.
- Streamlined insurance coverage for comprehensive protection and optimized costs.
- Centralized HR and payroll systems, including a full suite of HR services, time-off tracking, and compliance with labor law posting requirements.
- Transitioned payroll processes to a scalable model, eliminating cost volatility tied to seasonal fluctuations.
Outcome
By replacing the previous PEO arrangement with a centralized, automated payroll and HR system, the business reduced costs, improved expense predictability, increased productivity, gained flexibility to scale with workforce needs, and strengthened compliance through centralized reporting and labor law poster management.
| Company Information | |
|---|---|
| Industry | Landscaping |
| Geographic Footprint | North Carolina |
| Number of Employees | 130 |
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