3 Keys to Successful Benefits Administration

3 Keys to Successful Benefits Administration

Benefits administration is a process that involves designing benefit plans, improving existing programs, managing associated costs and more. With so many tasks to juggle, it can be difficult for benefits administrators to know what to focus on to ensure an effective and efficient process.

We’ve outlined three considerations that should be prioritized if you’re striving to achieve benefits administration success.

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1. Always Keep Compliance in Mind

As you navigate benefits administration, it’s essential to keep compliance issues in mind. Employee benefits are heavily regulated by the federal government, and it can be easy to miss important updates if you’re not paying close attention.

From the Affordable Care Act (ACA) to the Health Insurance Portability and Accountability Act (HIPAA) to the Family and Medical Leave Act (FMLA), keeping track of all of the legislation that may impact your organization’s employee benefits offerings can be challenging. Having an individual or team strictly dedicated to compliance is one way to address this potential issue before it arises.

If you’re wondering what happened in the world of compliance in 2021, check out our on-demand webinar, “Employer Legislative Update: The Year in Review & What’s to Come in 2022.”

2. Make the Most of Your HR Software

The right technology can streamline the process of managing employee benefitsHuman errors made during benefits administration can lead to wasted time spent fixing mistakes. HR software can minimize, if not altogether eliminate, these errors, saving your organization time and money. From automated payroll systems to detailed digital record keeping, a comprehensive HR software will optimize your organization’s ability to administer benefits and increase efficiency year-round.

Take your employee benefits management processes from good to great by embracing the digital revolution and taking advantage of the innovative tech solutions available.

3. Encourage Open Communication with Employees

As the Great Resignation continues to grant employees the power of choice, organizations must listen to their employees’ needs and adapt their benefits accordingly.

Distributing employee surveys, creating space for employees to voice their opinions and maintaining transparency in benefits offerings are all ways you can foster open and honest communication, which can positively impact your benefits administration.

Not only can open employee communication serve as a guide in future benefits selections, it can also increase employee engagement and satisfaction, thus increasing retention. In today’s fiercely competitive job market, those who can hold on to their top performers will rise above the rest.

For additional guidance as you strive to envision, plan and implement your benefits communication strategy, utilize our Benefits Communication Strategy Checklist.


While these are certainly not the only considerations benefits administrators need to keep in mind, they serve as a strong starting point for organizations looking to enhance the way they manage employee benefits. For more tailored advice, we encourage you to connect with our benefits experts to discuss your unique benefits administration pain points.

3 Keys to Successful Benefits Administration https://www.cbiz.com/Portals/0/EmployeeBenefits/Images/Mental Health Parity.jpg?ver=lRJdRlF7Qx7Q4kT3t7KyOg%3d%3dBenefits administration is a process that involves designing benefit plans, improving existing programs, managing associated costs and more. With so many tasks to juggle, it can be difficult for benefits administrators to know what to focus on to ensure an effective and efficient process. 2021-12-27T17:00:00-05:00Benefits administration is a process that involves designing benefit plans, improving existing programs, managing associated costs and more. With so many tasks to juggle, it can be difficult for benefits administrators to know what to focus on to ensure an effective and efficient process. Employee ManagementEmployee BenefitsYes