24/7 IT Help Desk
Managing IT issues can be overwhelming. Whether it’s troubleshooting, software support, or system monitoring and patching, our experts are available 24/7/365 to keep your business running.
With CBIZ, you don’t just get a service — you gain a trusted IT partner dedicated to your success.
How Our IT Help Desk Works
Identify the Issue
Your team experiences an IT issue — whether it’s a system crash or a slow computer. No matter the scale, our team has your back.
Contact the CBIZ IT Help Desk
Call, email, or submit a support ticket. Our team is available 24/7 to assist you.
Fast Resolution
We troubleshoot remotely or dispatch a qualified technician onsite to resolve the issue with minimal disruption.
Business Back on Track
With quick resolution times and proactive monitoring, we help ensure IT problems don’t slow you down.
Immediate Assistance
Our team of highly skilled IT professionals is equipped to handle a wide range of technical issues, providing quick and effective solutions to keep your business running smoothly.
Proactive Monitoring
With proactive system monitoring, we can identify and resolve potential issues before they impact your operations, ensuring continuous and reliable IT performance.
Timely Patching
We offer round-the-clock support to ensure that your IT needs are addressed promptly, minimizing downtime and maximizing productivity.
Cost-effective Solutions
Outsourcing your IT help desk to CBIZ helps you reduce overhead costs and gain access to top-tier support without the need for an in-house team.
Flexible Service Levels
We tailor our services to meet the specific needs of your business, offering personalized support that aligns with your IT strategy and goals.
IT Help Desk Services
We offer customizable IT support plans designed for businesses of all sizes.
Fully Managed IT Help Desk
- Ideal for businesses without an in-house IT team
- Remote and onsite IT support
- Flat-rate pricing for predictable costs
Co-managed IT Help Desk
- Designed for businesses with an IT team
- Provides additional support and expertise
- Covers after-hours support and specialized issues
