Claims Management & Advocacy

Claims Management & Advocacy

CBIZ is committed to ensuring that you receive prompt, fair and courteous claims service. We help you in any way we can during the claims process.

Northeast/Mid-Atlantic: 888.418.2500 or claims@cbiz.com

Southeast: 432.571.4900

Florida: 800.959.2799 

Western: 800.776.8114 


  • During business hours: Call CBIZ to report claims, verify coverage and ask any questions you may have.
  • After business hours: Call our toll-free  number for emergency assistance.
  • You may also call your insurance company directly, 24-hours a day, seven days a week to report your claim.

What you need when reporting a claim:

  • Write down everything - the date, the time of day and a list of stolen or damaged goods or property.
  • Call the police as soon as possible to report a theft.
  • Contact your insurance company or agent to report the claim and receive appropriate forms.
  • If a theft has occurred, written and documented reports of losses are especially important. Include everything and carefully assess damages; amended claims often take longer to process.

Our claims promise

If you have a claim on your insurance policy, you want an advocate on your side. The CBIZ Property & Casualty claims team promises to stand by you through the claims process to deliver superior service; expedite the resolution of your claim; and ensure that your settlement is prompt, fair and equitable. From complex property losses to claims litigation to routine claim processing, CBIZ Property & Casualty’s professional claims staff is here to help you.

A comprehensive approach

Our service to you goes well beyond expediting claim reporting to your insurance company. We take the time to explain the next steps and what you can expect, while making sure your insurance carrier has engaged all appropriate resources to help mitigate your loss. We monitor the process from start to finish, working with our account service, risk management and loss control teams to provide you with the most effective claim outcome.


Consult With Us Today