Senior Living Provider Automates HR to Focus on Larger Goals

Client Profile

Industry: Senior Living Facility
Geographic Footprint: Midwest & East Coast
Number of Locations: 60+
Number of Employees: 2500+


When leadership identified a need to switch payroll providers to more accurately pay employees and to receive better data insights, they turned to CBIZ Human Capital Management. Thanks to an existing relationship with CBIZ Financial Services, the senior living provider’s leadership was confident in turning to the Centrally HR solution powered by CBIZ for their payroll, timekeeping, and HR needs.


The Difference a Partner Can Make

It is well known that implementing a new HCM system and switching providers is a large undertaking. With CBIZ, the senior living provider had a dedicated partner in the transition. The CBIZ implementation team walked them through detailed trainings of the system to ensure they were able to use Centrally HR to its fullest capabilities.

Previously, their payroll solution was serviced completely in-house while time tracking and HR were managed manually by employees faxing in paper forms. With CBIZ, they not only gained a full-service HCM solution, they gained a dedicated team of implementation and service experts that enables their team to focus on core business goals.

From Reactive to Proactive with Self-Service Tools

Automating actions, such as processing bonuses and managing terminations through workflows, has enabled the leadership team to proactively tackle administrative tasks, allowing for more time to focus on larger strategic initiatives.

With Centrally HR’s self-service tools, employees can easily access their personal information from Centrally HR’s desktop portal or mobile app. For the first time, employees are empowered to make instantaneous updates to their own data, such as entering direct deposit information, updating their location for accurate tax deductions, and managing life-change events.

Accurate Time Tracking for Better Budgeting

Since switching to Centrally HR, the senior living provider’s employees have taken time tracking mobile by logging hours and cost-center changes in the Centrally HR mobile app, freeing up leadership from inputting hours manually. Employees can also correct missing or inaccurate punches in real -time, resulting in a timely and accurate paycheck with less intervention from managers.

Up-to-date and accurate paychecks have led to better, real-time visibility into budgeting for directors. With today’s labor market, offering competitive wages and bonuses is critical. Reports that used to be computed and compared manually are now readily available with time and payroll data points already in the system. Instant access to payroll over payroll, wages by location, and bonus payroll data saves time and allows their directors to make the best decisions on pay and job costing to hire and retain top-tier employees.


  • Payroll, Time & HR Management in One Solution
  • Employee Self-Service Tools
  • Data Transparency for Better Budgeting

Download our case study

Copyright © 2022, CBIZ, Inc. All rights reserved. 

Improving Payroll Accuracy and HR Efficiency While Gaining Data Insights Living Provider is prepared for the future and continued growth with improved payroll and HR solutions in place.

Senior Living Provider Automates HR to Focus on Larger Goals

Employee ManagementHealth CarePayroll ServicesYes