March 18, 2020

Risk Management: Coronavirus and CyberFraud – Increased Reports of Scams

An unfortunate result of COVID-19 is that cybercriminals are attempting to capitalize on the public’s desire to learn more about the outbreak. There have been reports of phishing scams that attempt to steal personal information to infect devices with malware as well as ads that peddle false information or scam products.

What Should Your Employees Do to Avoid Phishing Scams?

  1. If looking for information on the coronavirus, visit known reputable websites like U.S. Center for Disease Control (www.cdc.gov) or the World Health Organization (www.who.int)
  2. Be on the lookout for phishing emails which may appear to come from a trusted source. Look at the sender’s details – specifically the part of the email address after the ‘@’ symbol – in the ‘From’ line to see if it looks legitimate. Please be on the lookout for these attacks and alert your IT team if you think it’s suspicious. 
  3. Be wary of emails or phone calls offering unexpected or unprompted information. Also be aware of emails from unfamiliar sources that contain links or attachments. Do not click on these links, as they could be embedded with malware. 
  4. Although social media companies like Facebook are cracking down on coronavirus conspiracies and fake cures advertisements, some ads may make it past their review process. Remember, it’s best to seek information on the disease from official sources like those mentioned above. 

Making your employees aware of the increase in cyber activity and encouraging them to be vigilant can help your company avoid cyberattacks. If you have any questions or would like more information about how CBIZ can help protect your business from cyber exposure, please contact your local risk and insurance professional, or call us at 1.800.275.2249.


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